
Frequently Asked Questions
What to Expect When Ordering
Plan ahead
Requests should be submitted at least 3 weeks before the event date. Reaching out earlier increases the chances of securing your preferred date.
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Visit the Shop Page
Browse our seasonal menus & signature items, or get ready to design your own cake. ​
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Complete & submit the appropriate form ​
Choose our Cake Builder for custom creations or browse our signature offerings to find the perfect match.
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Check your inbox.
You'll receive a confirmation email instantly, followed by a response within 10 days.
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​​Requests we decline
We do not offer;
- multi-tiered cakes
- designs using fondant
- character or themed designs, such as those inspired by cartoons, superheroes, or sports


